Phase 1: Forward Assist initial build
Multi-tenant AI help desk SaaS for the firearms industry. Full monorepo: API (Express/Prisma), Worker (BullMQ), Frontend (React/Vite/Tailwind). PostgreSQL 16 + pgvector, Redis 7, JWT auth, RLS tenant isolation. Dark Armory theme with tactical branding throughout. Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Eric Jungbauer
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-- CreateTable
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CREATE TABLE "plans" (
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"id" TEXT NOT NULL,
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"name" TEXT NOT NULL,
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"slug" TEXT NOT NULL,
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"maxUsers" INTEGER NOT NULL DEFAULT 3,
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"maxEmailAccounts" INTEGER NOT NULL DEFAULT 1,
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"maxTicketsPerMonth" INTEGER NOT NULL DEFAULT 500,
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"aiDraftsEnabled" BOOLEAN NOT NULL DEFAULT false,
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"knowledgeBaseEnabled" BOOLEAN NOT NULL DEFAULT false,
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"priceMonthly" DECIMAL(10,2) NOT NULL DEFAULT 0,
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"priceYearly" DECIMAL(10,2) NOT NULL DEFAULT 0,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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CONSTRAINT "plans_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "tenants" (
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"id" TEXT NOT NULL,
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"name" TEXT NOT NULL,
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"slug" TEXT NOT NULL,
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"plan_id" TEXT NOT NULL,
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"settings" JSONB NOT NULL DEFAULT '{}',
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updated_at" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "tenants_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "users" (
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"id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"email" TEXT NOT NULL,
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"password_hash" TEXT NOT NULL,
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"name" TEXT NOT NULL,
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"role" TEXT NOT NULL DEFAULT 'agent',
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"avatar_url" TEXT,
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"is_active" BOOLEAN NOT NULL DEFAULT true,
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"last_login_at" TIMESTAMP(3),
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"refresh_token" TEXT,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updated_at" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "users_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "email_accounts" (
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"id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"name" TEXT NOT NULL,
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"email_address" TEXT NOT NULL,
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"imap_host" TEXT NOT NULL,
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"imap_port" INTEGER NOT NULL DEFAULT 993,
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"imap_user" TEXT NOT NULL,
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"imap_password" TEXT NOT NULL,
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"imap_tls" BOOLEAN NOT NULL DEFAULT true,
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"smtp_host" TEXT NOT NULL,
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"smtp_port" INTEGER NOT NULL DEFAULT 587,
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"smtp_user" TEXT NOT NULL,
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"smtp_password" TEXT NOT NULL,
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"smtp_tls" BOOLEAN NOT NULL DEFAULT true,
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"is_active" BOOLEAN NOT NULL DEFAULT true,
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"last_poll_at" TIMESTAMP(3),
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"last_error" TEXT,
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"poll_interval_seconds" INTEGER NOT NULL DEFAULT 60,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updated_at" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "email_accounts_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "tickets" (
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"id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"ticket_number" TEXT NOT NULL,
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"email_account_id" TEXT NOT NULL,
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"subject" TEXT NOT NULL,
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"status" TEXT NOT NULL DEFAULT 'incoming',
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"priority" TEXT NOT NULL DEFAULT 'medium',
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"assignee_id" TEXT,
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"customer_email" TEXT NOT NULL,
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"customer_name" TEXT,
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"customer_profile_id" TEXT,
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"tags" TEXT[] DEFAULT ARRAY[]::TEXT[],
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"message_count" INTEGER NOT NULL DEFAULT 1,
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"last_message_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"resolved_at" TIMESTAMP(3),
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updated_at" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "tickets_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "messages" (
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"id" TEXT NOT NULL,
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"ticket_id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"direction" TEXT NOT NULL,
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"from_email" TEXT NOT NULL,
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"from_name" TEXT,
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"to_email" TEXT NOT NULL,
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"subject" TEXT NOT NULL,
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"body_text" TEXT NOT NULL,
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"body_html" TEXT,
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"message_id" TEXT,
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"in_reply_to" TEXT,
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"references" TEXT,
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"headers" JSONB,
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"sent_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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CONSTRAINT "messages_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "attachments" (
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"id" TEXT NOT NULL,
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"message_id" TEXT NOT NULL,
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"filename" TEXT NOT NULL,
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"content_type" TEXT NOT NULL,
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"size" INTEGER NOT NULL,
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"storage_key" TEXT NOT NULL,
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CONSTRAINT "attachments_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "ai_drafts" (
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"id" TEXT NOT NULL,
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"ticket_id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"message_id" TEXT NOT NULL,
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"draft_body" TEXT NOT NULL,
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"confidence" DOUBLE PRECISION NOT NULL DEFAULT 0,
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"model" TEXT NOT NULL DEFAULT 'gpt-4o',
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"tokens_used" INTEGER NOT NULL DEFAULT 0,
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"status" TEXT NOT NULL DEFAULT 'pending',
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"edited_body" TEXT,
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"reviewed_by" TEXT,
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"reviewed_at" TIMESTAMP(3),
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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CONSTRAINT "ai_drafts_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "knowledge_base" (
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"id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"title" TEXT NOT NULL,
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"content" TEXT NOT NULL,
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"category" TEXT NOT NULL DEFAULT 'general',
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"is_active" BOOLEAN NOT NULL DEFAULT true,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updated_at" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "knowledge_base_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "audit_log" (
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"id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"user_id" TEXT,
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"action" TEXT NOT NULL,
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"entity" TEXT NOT NULL,
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"entity_id" TEXT,
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"details" JSONB,
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"ip_address" TEXT,
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"user_agent" TEXT,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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CONSTRAINT "audit_log_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "customer_profiles" (
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"id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"email" TEXT NOT NULL,
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"name" TEXT,
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"phone" TEXT,
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"company" TEXT,
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"notes" TEXT,
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"tags" TEXT[] DEFAULT ARRAY[]::TEXT[],
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"ticket_count" INTEGER NOT NULL DEFAULT 0,
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"first_contact_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"last_contact_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updated_at" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "customer_profiles_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "canned_responses" (
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"id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"title" TEXT NOT NULL,
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"body" TEXT NOT NULL,
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"category" TEXT NOT NULL DEFAULT 'general',
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"shortcut" TEXT,
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"created_by" TEXT NOT NULL,
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"is_shared" BOOLEAN NOT NULL DEFAULT true,
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"usage_count" INTEGER NOT NULL DEFAULT 0,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updated_at" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "canned_responses_pkey" PRIMARY KEY ("id")
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);
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-- CreateTable
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CREATE TABLE "notification_preferences" (
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"id" TEXT NOT NULL,
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"user_id" TEXT NOT NULL,
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"tenant_id" TEXT NOT NULL,
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"new_ticket" BOOLEAN NOT NULL DEFAULT true,
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"ticket_assigned" BOOLEAN NOT NULL DEFAULT true,
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"ticket_reply" BOOLEAN NOT NULL DEFAULT true,
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"ai_draft_ready" BOOLEAN NOT NULL DEFAULT true,
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"daily_digest" BOOLEAN NOT NULL DEFAULT false,
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"email_notifications" BOOLEAN NOT NULL DEFAULT true,
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"created_at" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updated_at" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "notification_preferences_pkey" PRIMARY KEY ("id")
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);
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-- CreateIndex
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CREATE UNIQUE INDEX "plans_slug_key" ON "plans"("slug");
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-- CreateIndex
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CREATE UNIQUE INDEX "tenants_slug_key" ON "tenants"("slug");
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-- CreateIndex
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CREATE INDEX "users_tenant_id_idx" ON "users"("tenant_id");
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-- CreateIndex
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CREATE UNIQUE INDEX "users_tenant_id_email_key" ON "users"("tenant_id", "email");
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-- CreateIndex
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CREATE INDEX "email_accounts_tenant_id_idx" ON "email_accounts"("tenant_id");
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-- CreateIndex
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CREATE UNIQUE INDEX "email_accounts_tenant_id_email_address_key" ON "email_accounts"("tenant_id", "email_address");
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-- CreateIndex
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CREATE INDEX "tickets_tenant_id_status_idx" ON "tickets"("tenant_id", "status");
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-- CreateIndex
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CREATE INDEX "tickets_tenant_id_assignee_id_idx" ON "tickets"("tenant_id", "assignee_id");
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-- CreateIndex
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CREATE INDEX "tickets_tenant_id_customer_email_idx" ON "tickets"("tenant_id", "customer_email");
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-- CreateIndex
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CREATE INDEX "tickets_tenant_id_created_at_idx" ON "tickets"("tenant_id", "created_at");
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-- CreateIndex
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CREATE UNIQUE INDEX "tickets_tenant_id_ticket_number_key" ON "tickets"("tenant_id", "ticket_number");
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-- CreateIndex
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CREATE INDEX "messages_ticket_id_idx" ON "messages"("ticket_id");
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-- CreateIndex
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CREATE INDEX "messages_tenant_id_idx" ON "messages"("tenant_id");
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-- CreateIndex
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CREATE INDEX "messages_message_id_idx" ON "messages"("message_id");
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-- CreateIndex
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CREATE INDEX "ai_drafts_ticket_id_idx" ON "ai_drafts"("ticket_id");
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-- CreateIndex
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CREATE INDEX "ai_drafts_tenant_id_idx" ON "ai_drafts"("tenant_id");
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-- CreateIndex
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CREATE INDEX "knowledge_base_tenant_id_idx" ON "knowledge_base"("tenant_id");
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-- CreateIndex
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CREATE INDEX "audit_log_tenant_id_created_at_idx" ON "audit_log"("tenant_id", "created_at");
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-- CreateIndex
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CREATE INDEX "audit_log_tenant_id_entity_idx" ON "audit_log"("tenant_id", "entity");
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-- CreateIndex
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CREATE INDEX "customer_profiles_tenant_id_idx" ON "customer_profiles"("tenant_id");
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-- CreateIndex
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CREATE UNIQUE INDEX "customer_profiles_tenant_id_email_key" ON "customer_profiles"("tenant_id", "email");
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-- CreateIndex
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CREATE INDEX "canned_responses_tenant_id_idx" ON "canned_responses"("tenant_id");
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-- CreateIndex
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CREATE UNIQUE INDEX "notification_preferences_user_id_key" ON "notification_preferences"("user_id");
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-- CreateIndex
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CREATE INDEX "notification_preferences_tenant_id_idx" ON "notification_preferences"("tenant_id");
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-- AddForeignKey
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ALTER TABLE "tenants" ADD CONSTRAINT "tenants_plan_id_fkey" FOREIGN KEY ("plan_id") REFERENCES "plans"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "users" ADD CONSTRAINT "users_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "email_accounts" ADD CONSTRAINT "email_accounts_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "tickets" ADD CONSTRAINT "tickets_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "tickets" ADD CONSTRAINT "tickets_email_account_id_fkey" FOREIGN KEY ("email_account_id") REFERENCES "email_accounts"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "tickets" ADD CONSTRAINT "tickets_assignee_id_fkey" FOREIGN KEY ("assignee_id") REFERENCES "users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "tickets" ADD CONSTRAINT "tickets_customer_profile_id_fkey" FOREIGN KEY ("customer_profile_id") REFERENCES "customer_profiles"("id") ON DELETE SET NULL ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "messages" ADD CONSTRAINT "messages_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "messages" ADD CONSTRAINT "messages_ticket_id_fkey" FOREIGN KEY ("ticket_id") REFERENCES "tickets"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "attachments" ADD CONSTRAINT "attachments_message_id_fkey" FOREIGN KEY ("message_id") REFERENCES "messages"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "ai_drafts" ADD CONSTRAINT "ai_drafts_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "ai_drafts" ADD CONSTRAINT "ai_drafts_ticket_id_fkey" FOREIGN KEY ("ticket_id") REFERENCES "tickets"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "ai_drafts" ADD CONSTRAINT "ai_drafts_message_id_fkey" FOREIGN KEY ("message_id") REFERENCES "messages"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "knowledge_base" ADD CONSTRAINT "knowledge_base_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "audit_log" ADD CONSTRAINT "audit_log_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "audit_log" ADD CONSTRAINT "audit_log_user_id_fkey" FOREIGN KEY ("user_id") REFERENCES "users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "customer_profiles" ADD CONSTRAINT "customer_profiles_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "canned_responses" ADD CONSTRAINT "canned_responses_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "canned_responses" ADD CONSTRAINT "canned_responses_created_by_fkey" FOREIGN KEY ("created_by") REFERENCES "users"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "notification_preferences" ADD CONSTRAINT "notification_preferences_user_id_fkey" FOREIGN KEY ("user_id") REFERENCES "users"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey
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ALTER TABLE "notification_preferences" ADD CONSTRAINT "notification_preferences_tenant_id_fkey" FOREIGN KEY ("tenant_id") REFERENCES "tenants"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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@@ -0,0 +1,3 @@
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# Please do not edit this file manually
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# It should be added in your version-control system (e.g., Git)
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provider = "postgresql"
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